DocsFluxGuide

Overview Pricing Add your domain DNS records Mailboxes Connect mail apps Webmail Aliases and lists Calendar, rooms, directory Drive Sign-in and settings Seats and storage Troubleshooting

Cybernethicc Flux

Business email, calendars and contacts on your own domain. Flux gives every person a mailbox, adds shared addresses, distribution lists and bookable rooms, and publishes a company directory so colleagues can find each other. Everything is set up from the Portal.

Mailboxes on your domain, with aliases and per-mailbox quota.
Works with any IMAP/SMTP app and with webmail.
Distribution lists, bookable meeting rooms, shared free/busy and a company directory.
A drive for files with password-protected share links.
Two-factor sign-in, app passwords, vacation replies, forwarding, filters and signatures.
DNS records published for you on Cloudflare, Amazon Route 53 or Google Cloud DNS, or straight away for domains registered with Cybernethicc.

Pricing

Pay for the mailboxes you reserve each month, plus one shared storage pool per GB. Rooms are free.

Add your domain

In the Portal open Flux and add the domain you want to receive mail on, for example yourdomain.com.
Publish the DNS records (next section), automatically or by hand.
Press Verify. Once the records resolve, the domain is active and you can create mailboxes on it.

DNS records

The Portal lists the exact values for your domain. A domain registered with Cybernethicc is published for you with no setup. If your DNS is on Cloudflare, Amazon Route 53 or Google Cloud DNS, connect the provider once and use Publish: Flux writes the records for you, including the autoconfig and autodiscover records. Otherwise add the MX, SPF, DKIM and DMARC records at your DNS host.

Type	Name	Value	Purpose
MX	yourdomain.com	mail.cybernethicc.com	Inbound mail
TXT	yourdomain.com	v=spf1 ...	SPF, who may send for the domain
TXT	<selector>._domainkey.yourdomain.com	v=DKIM1; ...	DKIM signature key
TXT	_dmarc.yourdomain.com	v=DMARC1; ...	DMARC policy
CNAME	autoconfig.yourdomain.com	added when Flux publishes	Automatic setup for Thunderbird and others
CNAME	autodiscover.yourdomain.com	added when Flux publishes	Automatic setup for Outlook

If you already send mail from other services, make sure your SPF record lists them too. To remove a domain from Flux, ask support; records Flux published on Cloudflare are cleaned up for you, anywhere else remove them yourself.

Mailboxes

Create a mailbox for each person from the Portal. You can reset a password, change the quota and set aliases at any time. The username for apps is the full address, for example [email protected].

Connect mail apps

With the autoconfig and autodiscover records in place, Thunderbird and Outlook fill in the servers by themselves. For iPhone, iPad and Apple Mail, install the Apple setup profile Flux offers for the mailbox. If the mailbox has two-factor sign-in on, use an app password instead of the normal password. If an app asks for the details, use these:

settings

Incoming (IMAP)
  Server:    mail.cybernethicc.com
  Port:      993
  Security:  SSL/TLS

Outgoing (SMTP)
  Server:    mail.cybernethicc.com
  Port:      465 (SSL/TLS) or 587 (STARTTLS)
  Auth:      normal password

Username:    your full email address

Webmail

Read and send mail in the browser at flux.cybernethicc.com, or open it from the Portal.

Aliases and lists

Aliases are extra addresses that land in an existing mailbox, such as sales@ delivering to Jane. Distribution lists forward one address to many members, such as team@, up to 100 members, including addresses outside your domain. Deleting a list stops mail to its address immediately. Masked addresses are throwaway addresses that deliver to your mailbox, handy for sign-ups.

A list that accepts mail from the internet turns each incoming message into one outbound message per member. Keep open lists small.

Calendar, rooms and directory

Rooms are calendars that can be booked, for example a meeting room. Rooms are free, and you choose who may book each one.
Free/busy can be turned on for the whole organisation, so colleagues see when others are available when scheduling.
Company directory: publish one shared address book with everyone in your organisation, readable by all. Press Sync in the Portal after adding or removing people.

Drive

Every mailbox comes with a drive in webmail. Upload files and folders, and share a file with a link; add a password to the link when it should not travel further. Files count toward the same storage pool as mail.

Sign-in and settings

Two-factor sign-in with an authenticator app, per mailbox.
App passwords for mail apps on phones and desktops, so the main password stays out of them. Required once two-factor is on.
Vacation replies, forwarding, filters and signatures, set in webmail by each person.

Seats and storage

You reserve a number of mailboxes (seats) and one storage pool for the whole organisation, billed per GB. Change both from Change seats & storage in the Portal. Set a quota per mailbox when someone should not use more than their share; the Portal shows current usage.

Troubleshooting

The domain will not verify

DNS changes can take a while to spread. Check the records with dig or an online DNS checker, then verify again.

Mail is not arriving

Confirm the MX record points to mail.cybernethicc.com and that no other MX record with a lower priority exists.

Messages land in spam

Make sure SPF, DKIM and DMARC are all published. If you also send through other services, add them to your SPF record.

An app cannot connect

Use the full address as the username and the ports above. Some networks block outgoing mail ports; try 587 if 465 fails.

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